Last Updated: January 2026
SourceIT Technologies, Inc. (“Mailivery,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website at https://mailivery.io, our application at https://app.mailivery.io, and related services (collectively, the “Services”).
By using the Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use the Services.
This Privacy Policy should be read together with our Terms of Service.
We collect information necessary to operate, maintain, and improve the Services.
When you create an account, we may collect:
• Name
• Email address
• Company name (if provided)
• Login credentials (stored in encrypted form)
• Billing address for paid subscriptions
To provide email warm-up and deliverability services, you may connect email accounts to Mailivery. Depending on your provider, this may include:
• SMTP and IMAP connection details
• App passwords or OAuth access tokens
Security:
Credentials are encrypted in transit and at rest. We use this access solely to perform warm-up interactions and provide the Services.
We do not intentionally read, store, or analyze the content of your personal or business emails unrelated to warm-up activity, except as technically necessary to provide the Services or comply with legal obligations.
When you use the Services, we collect operational and analytics data such as:
• Warm-up activity metrics (emails sent, received, opened, replied)
• Inbox placement indicators
• Reputation and performance trends
• Feature usage and interaction data
If you use blacklist monitoring, we process:
• Domains or IP addresses you submit
• Public blacklist check results
If you use email verification:
• Email addresses submitted for verification are processed to return verification results
• Uploaded verification lists are deleted after processing
Payments are processed by third-party payment processors (such as Stripe). We do not store full payment card details on our servers.
We automatically collect certain technical data, including:
• IP address
• Browser and device type
• Operating system
• Pages visited and features used
• Approximate location (country or region)
We use cookies and similar technologies to:
• Operate and secure the Services
• Understand how users interact with the platform
• Measure performance and improve functionality
• Support advertising and marketing efforts
You can manage cookies through your browser settings. Some features may not function properly if cookies are disabled.
We use collected information to:
• Provide and maintain the Services
• Perform email warm-up, verification, and monitoring functions
• Process payments and manage subscriptions
• Communicate with users about accounts and service updates
• Improve and optimize our platform
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations
We use internal and third-party tools to help operate and improve the Services, including analytics, advertising, customer support, and affiliate tracking tools.
These providers may process data on our behalf and are contractually required to protect it and use it only for authorized purposes.
Session Replay and Interaction Analytics
We may use analytics tools that record how users interact with the Services, including mouse movements, clicks, scrolling behavior, and page navigation, for the purpose of understanding usage patterns, diagnosing issues, improving functionality, and enhancing user experience. These tools are configured to avoid capturing sensitive information such as passwords, payment details, or the content of email messages. Data collected through session replay tools is used solely for internal analytics and service improvement and is subject to this Privacy Policy.
We may update or change service providers over time as our business evolves.
We do not sell personal information.
We may share information:
• With service providers who help us operate the Services
• In connection with a business transaction (such as a merger or acquisition)
• To comply with legal obligations or lawful requests
• To protect our rights, users, or the security of the Services
• With your consent
We retain information only as long as necessary to:
• Provide the Services
• Comply with legal and accounting requirements
• Resolve disputes and enforce agreements
Retention examples:
• Account data: while your account is active and for a reasonable period afterward
• Email credentials: deleted when disconnected or upon account termination
• Analytics data: retained for service improvement and may be anonymized over time
We use commercially reasonable safeguards to protect information, including:
• Encryption in transit and at rest
• Access controls and monitoring
• Secure infrastructure and payment processors
No system is completely secure, and we cannot guarantee absolute security.
Mailivery operates from the United States. If you access the Services from outside the U.S., your information may be transferred to and processed in the United States.
By using the Services, you consent to this transfer.
Depending on your location, you may have rights to:
• Access or correct your personal information
• Request deletion of certain data
• Opt out of marketing communications
• Manage cookie preferences
To exercise these rights, contact us at accounts@mailivery.io.
California residents may have additional rights under applicable laws, including the right to request access to or deletion of personal information.
We do not sell personal information for monetary consideration. Certain data sharing for advertising purposes may be considered a “sale” or “sharing” under California law.
You may opt out by contacting accounts@mailivery.io.
The Services are not intended for individuals under 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Services constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: accounts@mailivery.io
Website: https://mailivery.io
Company: SourceIT Technologies, Inc.
© 2026 SourceIT Technologies, Inc. All rights reserved.
Mailivery® is a registered trademark of SourceIT Technologies, Inc.
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